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TERMS & CONDITIONS

Welcome to Balensi Spa Inc.'s website (“Site”), located at www.balensispa.com. These Terms and Conditions (“Terms”) govern your use of the Site. By accessing or using the Site, you agree to comply with and be bound by these Terms. If you do not agree to these Terms, you must stop using the Site immediately.

We may update these Terms periodically by amending this page. It is your responsibility to review this page regularly as changes are binding upon you.

 

1. Access to Our Site

1.1 Access to our Site is provided on a temporary basis, and we reserve the right to:

  • Withdraw access to the Site

  • Change or discontinue any service or feature on the Site without prior notice

1.2 We will not be held liable for any unavailability of the Site, at any time or for any duration.

1.3 You are responsible for:

  • Ensuring access to the Site

  • Ensuring any individuals using your internet connection are aware of these Terms and comply with them

1.4 You agree not to:

  • Damage, interfere with, or disrupt access to the Site

  • Perform any action that interrupts or impairs the Site’s functionality

 

2. Use of Information

2.1 The content on the Site is for general informational purposes only. While we strive to ensure accuracy, we cannot guarantee that information is complete, up-to-date, or error-free.

2.2 You must not rely solely on the content of this Site for making decisions. You acknowledge that you are responsible for verifying any information before acting on it.

2.3 We reserve the right to modify or remove content on the Site at any time without notice.

 

3. Intellectual Property Rights

3.1 All intellectual property rights on the Site, including but not limited to copyright, trademarks, design rights, database rights, and trade secrets (“Intellectual Property”), are owned or licensed by Balensi Spa Inc..

3.2 You may:

  • View, print, and download material from the Site for personal, non-commercial use only

3.3 You may not:

  • Modify, reproduce, or republish content from the Site

  • Use any content for commercial purposes without our express written permission

  • Attempt to reverse engineer, disassemble, or decompile any part of the Site

All rights not explicitly granted to you in these Terms are reserved.

 

4. User Conduct

By accessing or using the Site, you agree that you will:

  • Use the Site only for lawful purposes

  • Refrain from using the Site to transmit malicious software, spam, or any illegal or harmful content

We reserve the right to restrict or terminate your access to the Site if you breach these Terms.

 

5. Monitoring

We reserve the right to monitor and track user activity on the Site to ensure compliance with these Terms and improve user experience.

 

6. Limitation of Liability

6.1 To the maximum extent permitted by law, we disclaim all liability for:

  • Any direct, indirect, or consequential loss arising from your use of or reliance on content available on the Site

  • Interruptions or errors in Site functionality

6.2 No Warranties: The Site is provided on an "as is" and "as available" basis. We make no warranties, either express or implied, regarding the accuracy, completeness, or availability of the Site.

 

7. Links to Third-Party Sites

The Site may contain links to third-party websites. We do not control or endorse these sites and are not responsible for their content, privacy practices, or availability. You access such third-party sites at your own risk.

 

8. Privacy Policy

Your use of the Site is also governed by our Privacy Policy. Please review it to understand how we collect, use, and safeguard your information.

 

9. Changes to These Terms

We may revise these Terms at any time by updating this page. Continued use of the Site after changes indicates your acceptance of the revised Terms.

 

10. Governing Law

These Terms are governed by and construed in accordance with the laws of California. Any disputes arising out of these Terms shall be subject to the exclusive jurisdiction of the courts of California.

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11. SMS Messaging Terms

SMS Messaging Program

By providing your mobile phone number and opting in to receive text messages from Balensi Spa, you agree to receive SMS communications related to your relationship with us. These messages may include:

  • Appointment confirmations and reminders

  • Appointment scheduling, rescheduling, and cancellation notifications

  • Customer service communications

  • Membership and account updates

  • Promotional offers, seasonal specials, and event announcements (only if you have opted in to receive marketing messages)

Your participation in our SMS messaging program is voluntary and is not required to purchase services or products from Balensi Spa.

Message Frequency

Message frequency varies depending on your appointments, account activity, and communication preferences.

Message and Data Rates

Message and data rates may apply. Charges are determined by your wireless carrier and your mobile service plan.

Carrier Disclaimer

Carriers are not liable for delayed or undelivered messages.

Opt-Out Instructions

You may opt out of receiving SMS messages at any time by replying STOP to any message you receive from Balensi Spa. After opting out, you will no longer receive SMS messages unless you opt in again.

Help and Support

For assistance with our SMS messaging program, reply HELP to any message or contact us directly:

Balensi Spa
280 Landis Avenue
Chula Vista, CA 91910

Phone: (619) 476-0706
Email: info@balensispa.com
Website: https://www.balensispa.com

Changes to SMS Terms

Balensi Spa reserves the right to modify or discontinue its SMS messaging program or these SMS Messaging Terms at any time. Any updates will be posted on this Terms & Conditions page and will become effective immediately upon posting.

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12. Contact Us

If you have any questions or concerns about these Terms, please contact us at: info@balensispa.com

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